Shipping Policy

At evour, we are dedicated to delivering your orders quickly, efficiently, and securely. This shipping policy outlines important details regarding the processing, shipping, and delivery of your purchases.

1. Processing Time
All orders are processed within 1-2 business days (excluding weekends and public holidays) after receiving your order confirmation email. Once your order has been dispatched, you will receive a shipping notification with tracking information.

In the event of delays due to a high volume of orders or unforeseen circumstances, we will notify you immediately with updated delivery information.

2. Domestic Shipping (UK Mainland)
We offer standard shipping options within the UK Mainland. Our domestic shipping times are as follows:

  • UK Mainland: 1-2 business days

Please note: Shipping may vary for the following areas:

  • Scottish Highlands
  • Northern Ireland
  • Southern Ireland
  • Channel Islands
  • Isle of Wight
  • Isle of Man
  • Scilly Isles

Shipping rates for these areas will be calculated at checkout based on the destination and size of the order.

3. Shipping Costs
We offer free standard shipping on all orders over £100. For orders under £100, shipping costs will be calculated at checkout based on your delivery address and the size of your order.

4. Missing or Delayed Shipments
If your package is delayed or goes missing, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible. In rare cases, if a package is deemed lost, we will offer a replacement or refund.

5. Shipping Restrictions
Please note that we do not ship to P.O. boxes or APO/FPO addresses. If you are unsure whether your address qualifies, feel free to contact us before placing your order.

6. Changes to Shipping Address
If you need to change your shipping address after placing an order, please contact us as soon as possible at sales@evourofficesupplies.co.uk. We will do our best to update the address before your order ships, but if the package has already been dispatched, we cannot guarantee changes.

7. Contact Us
If you have any questions about our shipping policy or need assistance with an order, feel free to reach out to us:

Thank you for shopping with evour.co.uk. We aim to provide a seamless and reliable delivery experience for all of our valued customers.